The Everchanging QA Outlook

The Information Technology (IT) world keeps growing every day, and specialists predict that it will become gigantic within the next few years. Not even the Covid-19 will be able to stop its growth because there is such a high demand for quality IT services. Among the top trending areas of IT, artificial intelligence (AI), human augmentation, automation, cloud solutions, and practical blockchain are the most promising. Internal IT processes are also developing. Frontend and backend systems, development team management methodologies and Quality Assurance (QA) have been and continue to be of paramount importance over the years. Of these, today we will focus on QA.

Margarita Simonova
Margarita Simonova
Founder and CEO of ILoveMyQA

December 30, 2022

4 min read

The Everchanging QA Outlook

Prospective Quality in the Long-Term

QA is no longer just about bug seeking.  It now incorporates the achievement of end-user satisfaction. While the realization of business outcomes remains a priority, with end-user satisfaction thrown into the mix, it now becomes critical to have highly skilled, accountable QA engineers, with an understanding of the requirements of the job.  Below we discuss three new QA trends aimed at improving business:

Artificial Intelligence

The World Quality Report (WQR) 2018-19 suggests that the growth of Artificial Intelligence greatly impacts QA activities and that it will continue to grow as time goes by.  AI allows IT companies to achieve maximum level testing, thereby transforming QA activities into entirely self-running, self-adapting, and self-generating processes.  However, certain practices in QA, for example, creating complex tests and customization, require highly qualified specialists for testing and implementation.

This, in effect, means that AI facilitates the application of smart analytics to key decisions in the testing process, such as test report and test data generation, task assignment optimization, or test execution priorities.  Moreover, AI’s influence on the most vital path of product validation, the execution phase, continues to grow.

The involvement of AI in the development process of complex integrated IT systems in the most dependent industries, for example, retail, healthcare, fintech, and foodtech, makes it quicker and reduces time-to-market.

The Customer Experience Strategy

Users prefer consistently high-quality products, and the role of QA is to give an assurance that quality would not decline at any time in the future.

At ILoveMyQA, several concepts have helped us focus on customer experience in QA:

  1. Communication.  Our use of Agile methodology helps us achieve the best results.  In this development approach, our QA engineers communicate with all relevant stakeholders, including users.
  2. Collaboration.  With product quality as the main goal, QA specialists are now being required to be accountable and cooperate with all stakeholders throughout the stages of development.  In this way, efficient decisions are made, and end-user satisfaction is achieved.
  3. Thoroughness and Responsibility.  QA requires that sufficient time be spent upfront to understand the wants and needs of end-users; a collaborative team effort; and staying focused on achieving customer satisfaction through the delivery of a high-quality product.

The Employment of Agile Methodology

With the continued increasing demand for high adaptability and faster delivery of software, IT companies are being forced to reconsider their processes and move toward Agile Software Development.

At ILoveMyQA, Agile is one of our leading management instruments.  Our QA engineers are part and parcel of each and every project, not as separate testing units, but rather as part of the development team.  QA specialists are involved from inception to deployment.  This has transformed testing into an ongoing process, resulting in quicker product releases and time-to-market.

A Modified QA Approach

Being successful in today’s IT world requires you to be highly adaptable.  At ILoveMyQA, all incoming trends are incorporated into our services.  The services we offer are highlighted below:

QA Team Strengthening

For businesses needing to strengthen their QA team, additional invited experts collaborate with full-time experts, and the development and testing processes are adjusted to achieve optimal results.  An experienced outsourcer helps the business build perfect team collaboration.  Outsourcing can be a temporary need but can become permanent if the client lacks sufficiently skilled QA specialists.

Dedicated QA Teams

Companies without their own QA specialists are provided with a QA team with a QA lead at its helm. This team not only assures product quality but also analyses, improves, and establishes the company’s development processes. Unbiased testing is a key element of this team.

Application/Processes Audit

Before releasing a new product or changing the outsourced developer, it is sometimes necessary to conduct an application audit, which is an independent evaluation of the product’s status.  The product is examined to determine its compliance with required standards and a report is prepared which describes and prioritizes bugs and suggests possible improvements.

If there are bugs at the production stage or problems in the development workflow, or the existing team is unable to achieve the desired results, then it may be necessary to audit processes.

QA Consulting

Outsourcing QA teams increase the expertise within the client’s company by helping to set up the processes and training and controlling their team.  The invited experts join the in-house team and analyze their workflow to determine which areas need improvement.

The Main Takeaway

Because IT today is so customer-oriented and multilateral, businesses would need to be highly adaptable in order to succeed.  We offer a wide range of QA services that can easily be implemented within a vast array of businesses.  Contact us for more information about our services.

ILoveMyQA is a QA company specializing in highest level testing.  We help companies improve the quality of their code in order to build better web and mobile applications.